e-activity:   Using the Internet or Strayer databases, research the latest approaches  to managing quality and performance within an organization. Be prepared  to discuss. 

“Quality Management”  Please respond to the following:

• From the e-Activity, determine one (1) key differentiating factor  between the new approach to quality and performance management that you  chose and past approaches. Indicate whether or not the new approach is  likely to derive better performance results than past approaches.  Provide support for your rationale.
• Suggest one (1) significant challenge related to quality and  performance management. Recommend one (1) managerial approach to  overcome this challenge. Provide support for your rationale.

___Please make questions separate! _______________________________________________________________________________________

“Sum It Up”  Please respond to the following:

• Propose a speech that you would give to a friend in an elevator  summing up the contents of this course. You have 30 to 90 seconds to  inform your friend of the most important elements. Go!
• Rate the three (3) most important concepts that you learned in this  course in order of importance (one being the most important). Discuss  how you plan to apply these concepts in your current or future position.