Explain how the marketing of services differs from the marketing of products, including the four (4) marketing elements that distinguish services from products. Next, discuss six (6) ways that firms can help employees provide better service. Finally, explain the four (4) service gaps identified by the Gaps Model and list two (2) ways to overcome each of the four (4) service gaps.

Marvin Brown is a savvy investor who is always looking for a sound company to include in his portfolio of stocks and bonds. Being somewhat risk-averse, his main objective is to buy stock in firms that are mature and well-established in their respective industries. WalMart is one of the stocks Marv is currently considering for inclusion in his portfolio. WalMart has five major areas of business: […]

  Course Project Part II       Introduction   You will assume that you still work as a financial analyst for AirJet Best Parts, Inc. The company is considering a capital investment in a new machine and you are in charge of making a recommendation on the purchase based on (1) a given rate of return of 15% (Task 4) and (2) the firm’s […]

1. (calculating the after-tax cost of debt) Suppose your firm can borrow what it needs from a local bank at 5% interest. If your firm’s effective tax rate is 30%, what is its after-tax cost of debt? 2. (calculating the cost of preferred stock) Suppose your firm wants to finance a project, in part, with 4.0%, $100 par preferred stock which the firm’s investment bankers […]

Assignment 4: Implementing the Budget Prepare a variance report for the NASA. Refer to Table 8.4. Write a three (3) page paper addressing the criteria below. (Note: Change the title of the report to reflect the selected agency’s name and the years to 2013-2014.) 1. Find the variances for both the revenue and expenditures sides and then discuss two to three (2-3) problematic areas for […]

  Need this by 19 Nov 2015 at 2300hrs EST(in at least 300 words)   Analyzing Analytics   Analytics are another tool the company can use if they are using efficient CRM software to aggregate the data generated across and between departments and the customer. Although analytics can be intimidating, by analyzing it in a step by step manner (see the Learning Activity tutorial), it […]

Please I need the follow: •Collect information about UK current economic and financial performance •Examine how this economic and financial performance has changed over the period of the financial crisis. Please I need the period from 2007 to 2014. Also please use some graphs and charts. I have attached the DATA you are going to use and if these data are not enough please use […]

1) MN Co. uses current asset policy Total fixed assets $500,000 Debt/asset ratio 40% Interest rate (on all debt) 8% The alternative current assets polisies as a percentage of sales are: 30% 40% 50%On the projected sales, earnings before interest and tax is 12% Projected sales $4,000,000 Effective tax rate is 40% Find E(ROE) based on each alternative. 2) Given the following information The exchange […]

I must have the website links that the information is coming from included in the reference….    This has to be completed today by 7PM EST. 5 – 7 slides with speaker notes of 200 – 250 words per slide (excluding Title and Reference slides     You, as a HR Generalist, have been asked by your HR Director for your recommendations in terms of […]

In both your professional and personal life, you will make a variety of decisions. You should consider the financial and nonfinancial aspects while making decisions.To evaluate scenarios, you will also use some tools such as net present value (NPV) and return on investment (ROI) that you have discussed so far.In this assignment, you will evaluate the financial aspects of making decisions.Tasks:Investigate any two of the […]